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Can I exchange the curtains I purchased for a different type?
Yes, exchanges are possible. To proceed, inquire to return and mention you'd like to exchange and we can send new products right away. Once the parcel is sent, we will process your new order. Please indicate which curtains you wish to exchange for.
What happens if I accidentally ordered the wrong quantity of items?
If you notice an error in the quantity of items ordered, please contact us as soon as possible. We can place your order on hold and review the packing slip with you to make any necessary adjustments. Once confirmed, we will ship the correct quantity.
What should I do if the tracking information says my order was delivered, but I didn't receive it?
If your tracking information indicates that your package was delivered, but you didn't receive it, please consider the following steps:. In case you face any further difficulties or need additional help, feel free to reach out to us, and we'll assist
Can blackout curtains be installed over existing blinds?
Yes, our Portable Curtains can be placed underneath your existing blinds, shades or curtains to increase blackout efficiency and reduce light penetration. And our other curtains can be installed over blinds or shades.