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About the Sleepout Curtain

How to Install

Creating complete darkness

Troubleshooting

Sleepout Support Hub

Find answers to common questions, read our product resources, and manage your order here.

Sleepout Fabric

Common questions and answers about order status, shipping, and more.

Orders and Shipping

Custom Blackout Curtains

Hardware

Yes, exchanges are possible. To proceed, inquire to return and mention you'd like to exchange and we can send new products right away. Once the parcel is sent, we will process your new order. Please indicate which curtains you wish to exchange for.

Yes, exchanges are possible. To proceed, inquire to return and mention you&apos;d like to exchange and we can send new products right away. Once the parcel is sent, we will process your new order. Please indicate which curtains you wish to exchange for.

Can I exchange the curtains I purchased for a different type?

If you notice an error in the quantity of items ordered, please contact us as soon as possible. We can place your order on hold and review the packing slip with you to make any necessary adjustments. Once confirmed, we will ship the correct quantity.

If you notice an error in the quantity of items ordered, please contact us as soon as possible. We can place your order on hold and review the packing slip with you to make any necessary adjustments. Once confirmed, we will ship the correct quantity.

What happens if I accidentally ordered the wrong quantity of items?

If your tracking information indicates that your package was delivered, but you didn't receive it, please consider the following steps:. In case you face any further difficulties or need additional help, feel free to reach out to us, and we'll assist

If your tracking information indicates that your package was delivered, but you didn&apos;t receive it, please consider the following steps:<ol><li>Confirm with any housemates, neighbors, or building management to see if they received the package on your behalf.</li><li>Check the delivery location mentioned under the tracking information to ensure it matches your intended address.</li><li>If the package was indeed delivered to the wrong address, please confirm that you did not receive it, and we can initiate an investigation with the carrier.</li><li>Carriers often provide a satellite location when packages are delivered. If the carrier finds the package was delivered correctly, we may not be able to issue a replacement.</li></ol>In case you face any further difficulties or need additional help, feel free to reach out to us, and we&apos;ll assist you as needed.

What should I do if the tracking information says my order was delivered, but I didn't receive it?

Yes, our custom sized blackout curtains can be made any size, just ask our team and we will get back to you with a custom order.

Yes, our custom sized blackout curtains can be made any size, just ask our team and we will get back to you with a custom order.

Do you offer custom-sized blackout curtains?

Yes, our Portable Curtains can be placed underneath your existing blinds, shades or curtains to increase blackout efficiency and reduce light penetration. And our other curtains can be installed over blinds or shades.

Yes, our Portable Curtains can be placed underneath your existing blinds, shades or curtains to increase blackout efficiency and reduce light penetration. And our other curtains can be installed over blinds or shades.

Can blackout curtains be installed over existing blinds?

Yes, Sleepout is often reccomended as the safest way to control room tempature and block unwanted heat from sunlight. Unlike other curtains, they reflect sunlight rather than absorb it with their HOA approved white color backing.

Yes, Sleepout is often reccomended as the safest way to control room tempature and block unwanted heat from sunlight. Unlike other curtains, they reflect sunlight rather than absorb it with their HOA approved white color backing.

Do your blackout curtains block heat from direct sunlight?

If your curtain rod or any other accessory arrives damaged or broken, it is essential to provide us with photos of the damage. These images allow us to assess the situation appropriately and decide on the next steps, which could include sending a rep

If your curtain rod or any other accessory arrives damaged or broken, it is essential to provide us with photos of the damage. These images allow us to assess the situation appropriately and decide on the next steps, which could include sending a replacement.

What steps should I take if the curtain rod or other accessories arrive damaged?

We are happy to assist with updating your order. If the specific product you want is out of stock, we can offer an alternative option, such as a different color that is currently available. Please let us know your preference, and we will do our best

We are happy to assist with updating your order. If the specific product you want is out of stock, we can offer an alternative option, such as a different color that is currently available. Please let us know your preference, and we will do our best to accommodate your request.

Is it possible to change my order from one product to another if the desired item is out of stock?

If you receive a defective suction cup, it may be covered by our 365-day warranty. We invite you to confirm the number of suction cups affected and provide your delivery address for replacements. This will help us expedite the replacement process.

If you receive a defective suction cup, it may be covered by our 365-day warranty. We invite you to confirm the number of suction cups affected and provide your delivery address for replacements. This will help us expedite the replacement process.

What should I do if I receive a defective suction cup?

To track your order, please provide us with your order number, email address, or phone number used for the purchase. Once we have these details, we can assist you with tracking information.

To track your order, please provide us with your order number, email address, or phone number used for the purchase. Once we have these details, we can assist you with tracking information.

How can I track my order?

If your order has already been shipped and you wish to exchange it for a different version, you will need to wait until you receive the package. Once you have it, send us an email expressing your intent to exchange, and we will be happy to assist you

If your order has already been shipped and you wish to exchange it for a different version, you will need to wait until you receive the package. Once you have it, send us an email expressing your intent to exchange, and we will be happy to assist you with the process.

Can I exchange my order for a different version after it has been shipped?

To request a return for your order. Please go to  https://sleepoutcurtains.com/return?utm_source=return_ai

To request a return for your order. Please go to <a data-fr-linked="true" href="https://sleepoutcurtains.com/return" id="isPasted">&#xA0;</a><a href="https://sleepoutcurtains.com/return?utm_source=return_message" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;">https://sleepoutcurtains.com/return?utm_source=</a>return_ai

How can I request a return for my order?

No, the color of the curtains does not impact their ability to block light. For example, the Cream curtains can block out light just as effectively as other colors like Gray.

No, the color of the curtains does not impact their ability to block light. For example, the Cream curtains can block out light just as effectively as other colors like Gray.

Do the colors of the curtains affect their light-blocking ability?

Yes, our blackout curtains are designed not only to keep your room dark for better sleep but also to provide excellent privacy at night. They prevent anyone from peeking in or seeing shadows when your lights are on, giving you complete peace of mind.

Yes, our blackout curtains are designed not only to keep your room dark for better sleep but also to provide excellent privacy at night. They prevent anyone from peeking in or seeing shadows when your lights are on, giving you complete peace of mind.

Do your curtains provide privacy at night?

At Sleepout, we’ve engineered our own proprietary synthetic fabric blend to ensure the highest standard of safety and performance in our blackout curtains. Although the label reads 100% polyester, our fabric is uniquely developed to meet certificatio

At Sleepout, we&#x2019;ve engineered our own proprietary synthetic fabric blend to ensure the highest standard of safety and performance in our blackout curtains. Although the label reads 100% polyester, our fabric is uniquely developed to meet certifications like GREENGUARD Gold, which ensures products are low in chemical emissions and safe for indoor environments.<h3 data-start="576" data-end="603" id="why-not-natural-fibers">Why Not Natural Fibers?</h3>When we set out to create our fabric, it seemed counterintuitive to choose polyester, especially with growing concerns around microplastics and plastic pollution. However, producing a curtain made from &quot;natural&quot; fibers like cotton or linen that can meet strict non-toxicity standards is far more complex&#x2014;and misleading.Natural fibers typically require heavy processing, including:<ul data-start="988" data-end="1176"><li data-start="988" data-end="1064">Formaldehyde-based resins for wrinkle resistance and shape retention</li><li data-start="1065" data-end="1119">Plastic-based coatings to stabilize the fibers</li><li data-start="1120" data-end="1176">Foams and sterilization chemicals during finishing</li></ul>As a result, products labeled 100% cotton often contain just as many synthetic additives as those made from synthetics&#x2014;and many still fail to meet safety standards like GREENGUARD Gold due to the use of formaldehyde and other toxins.<h3 data-start="1415" data-end="1447" id="a-safer-smarter-alternative">A Safer, Smarter Alternative</h3>By designing our own polyester-based weave, we can eliminate harmful treatments and chemical residues while delivering a durable, effective blackout fabric. It&#x2019;s the only way we&#x2019;ve found to meet both our high safety standards and our customers&#x2019; expectations for performance and peace of mind.

What is the Material of Sleepout Fabric?

Start by threading the curtain rod pieces together. They should connect smoothly. If they don’t, they may not be properly aligned—double-check and realign as needed. Make sure the pieces on each end of the rod are the ones with the head mounts (these

<h3 data-start="127" data-end="172" id="isPasted">Curtain Rod Installation Instructions</h3><h4 data-start="174" data-end="210" id="1-assemble-the-curtain-rod">1. Assemble the Curtain Rod</h4><ul data-start="211" data-end="508"><li data-start="211" data-end="266">Start by threading the curtain rod pieces together.</li><li data-start="267" data-end="384">They should connect smoothly. If they don&#x2019;t, they may not be properly aligned&#x2014;double-check and realign as needed.</li><li data-start="385" data-end="508">Make sure the pieces on each end of the rod are the ones with the head mounts (these have small holes near the ends).</li></ul> <img src="https://attachments.gorgias.help/1QNmd2YyJp29XA0W/hc/P4k1n6jkZL2reOX9/2025051614-b2f0b82c-ec9b-445a-baf6-c5e2d26b73bb-d728cb3c-6246-4731-a1fb-04de72e094ec.png" id="isPasted" class="fr-fic fr-dii"> <h4 data-start="510" data-end="546" id="2-determine-the-rod-length">2. Determine the Rod Length</h4><ul data-start="547" data-end="710"><li data-start="547" data-end="621">Hold the assembled rod up to your window to decide on the ideal width.</li><li data-start="622" data-end="710">We recommend going as wide and as high as possible for the best look and coverage.</li></ul><h4 data-start="712" data-end="745" id="3-position-the-curtains">3. Position the Curtains</h4><ul data-start="746" data-end="872"><li data-start="746" data-end="783">Slide your curtains onto the rod.</li><li data-start="784" data-end="872">Hold the rod with curtains up to the window to visualize where the brackets should go.</li></ul><h4 data-start="874" data-end="908" id="4-mark-bracket-placement">4. Mark Bracket Placement</h4><ul data-start="909" data-end="1112"><li data-start="909" data-end="1008">Once you&#x2019;ve chosen a general height and width, mark one bracket hole on the wall with a pencil.</li><li data-start="1009" data-end="1112">You can either screw directly into the wall or drill a pilot hole first, about the size of the screw.</li></ul><h4 data-start="1114" data-end="1140" id="5-center-the-rod">5. Center the Rod</h4><ul data-start="1141" data-end="1357"><li data-start="1141" data-end="1229">Measure from the first bracket hole to the center of the window and note the length.</li><li data-start="1230" data-end="1357">Use this same length from the center to the opposite side to mark the second bracket hole, ensuring the rod will be centered.</li></ul> <img src="https://attachments.gorgias.help/1QNmd2YyJp29XA0W/hc/P4k1n6jkZL2reOX9/2025051614-3d336f2c-91fc-4c2e-ac88-3846dd27f60e-7449f939-a68d-4eb6-9709-5d2fc9ee73f5.png" id="isPasted" class="fr-fic fr-dii"> <h4 data-start="1359" data-end="1400" id="6-ensure-the-brackets-are-level">6. Ensure the Brackets Are Level</h4><ul data-start="1401" data-end="1531"><li data-start="1401" data-end="1474">Check that both bracket holes are level using a level tool or by eye.</li><li data-start="1475" data-end="1531">If needed, adjust one of the marks to match the other.</li></ul> <img src="https://attachments.gorgias.help/1QNmd2YyJp29XA0W/hc/P4k1n6jkZL2reOX9/2025051614-f1782a8f-607d-4fc7-8bd4-fdba013b5ad8-84921f12-4094-4167-b659-dcd1b0df2223.png" id="isPasted" class="fr-fic fr-dii"> <h4 data-start="1533" data-end="1565" id="7-install-the-brackets">7. Install the Brackets</h4><ul data-start="1566" data-end="1782"><li data-start="1566" data-end="1632">Disassemble the brackets (this makes them easier to screw in).</li><li data-start="1633" data-end="1678">Screw the brackets into the marked spots.</li><li data-start="1679" data-end="1782">Once the top screw is in and level on both sides, drill and install the lower screw for each bracket.</li></ul><h4 data-start="1784" data-end="1821" id="8-final-bracket-adjustments">8. Final Bracket Adjustments</h4><ul data-start="1822" data-end="2022"><li data-start="1822" data-end="1862">Reassemble the brackets on the wall.</li><li data-start="1863" data-end="1921">Adjust the bracket&apos;s distance from the wall as needed.</li><li data-start="1922" data-end="2022">Unscrew the thumbscrew (the small screw on the side) by hand to prepare for inserting the rod.</li></ul> <img src="https://attachments.gorgias.help/1QNmd2YyJp29XA0W/hc/P4k1n6jkZL2reOX9/2025051614-36dd0469-4861-4fb4-954e-7886441203a1-6df9caab-77c2-42e5-8902-d21fc48b7b9b.png" id="isPasted" class="fr-fic fr-dii"> <h4 data-start="2024" data-end="2053" id="9-hang-the-curtains">9. Hang the Curtains</h4><ul data-start="2054" data-end="2222"><li data-start="2054" data-end="2129">With the thumbscrews loosened, place the curtain rod into the brackets.</li><li data-start="2130" data-end="2222">If it&#x2019;s hard to reach, lift one side at a time and rest the other end gently on the floor.</li></ul><h4 data-start="2224" data-end="2251" id="10-secure-the-rod">10. Secure the Rod</h4><ul data-start="2252" data-end="2330"><li data-start="2252" data-end="2330">Once the rod is in place, tighten the thumbscrews by hand to secure the rod.</li></ul> Please note, the curtain rod does not include end caps / finals, these may be purchased anywhere as the size is standard, they are not require to use the curtain rod and come in many different styles to match your look.